Coronavirus (COVID-19) Business Recovery

We're here to help your business adapt and build resilience through these challenging times. It is our priority to support the recovery of our community and local economy, by providing a range of relief measures for businesses, and support initatives that stimulate local industry.

In Council's 2020-21 Budget, we committed $465,000 in business grants and support programs, as part of the Community and Business Support Package which provided a total of $2 million funding. Council’s business grants and support programs (listed below) will be rolled out from August 2020.

On this web page, you’ll find the latest information about business support programs and grants from Knox Council, State and Federal Government.

We recommend that you subscribe to our KnoxBiz eBulletin to stay updated.

For community groups and not-for-profit associations, please see, or speak to our Community Partnerships team on 9298 8000.


Victoria has moved into the last step of easing of business and community restrictions and the roadmap for reopening.

Every business that is open in Victoria must have a COVIDSafe Plan and follow the six COVIDSafe principles to help prevent future outbreaks and there are specific industry restrictions levels to be aware off.

For specific queries relating to coronavirus (COVID-19) you can call the Business Victoria coronavirus hotline on 13 22 15.

Coronavirus translated information is available online for employees from culturally and linguistically diverse backgrounds. Businesses can also call 13 22 15 and request a free translator.

If you have any queries, we welcome you to contact us at

Knox Council Mentoring and Commercial advice

Businesses are facing complex challenges in this pandemic, this includes legal, tax, financial and payroll. If these issues aren’t addressed quickly it can increase the financial and legal impact on your business. This initiative offers free expert advice from industry professionals to help you work through these complicated issues and information quicker, in order to manage the impacts of COVID-19. The advisors can also facilitate one-on-one mentoring sessions to help businesses prepare a tailored plan to recover from the impacts of COVID-19.

Applications Open Now.



Knox Council Business Support Grants

There are several grants available to support businesses most impacted by COVID-19 to innovate, and adapt to new ways of doing business.

Applications for these grants have closed.  Applicants will be notified of the outcome by November.


Knox eCommerce Grant

This grant will support existing businesses in Knox build their online eCommerce presence and capability.

Projects that may be funded by this grant include:

  • Website development or redevelopment with eCommerce functionality
  • Online shopping or eCommerce platform development external to the website
  • Social media and other online marketing strategy or delivery and
  • Capability development and/or training for staff to use and implement online activities

Projects that will not be funded by this grant include:

  • Ongoing costs such as web and email hosting, or staff costs
  • Purchase of IT equipment such as computers, tablets or point of sale equipment and
  • Purchase or subscription costs for software or application          


Manufacturing and Supply Chain Transition Grant

This grant will support existing manufacturing businesses in Knox transition their manufacturing capabilities to respond to medical, health and other supply chain needs that have arisen due to COVID-19.

Projects that may be funded by this grant include:

  • Capital/equipment to facilitate meeting health, medical and other demonstrated supply chain opportunities
  • Obtaining expertise/specialist advice to oversee process improvements, partnership arrangements or compliance requirements
  • Accessing local research/testing that will support businesses to pivot to new opportunities and
  • Obtaining support/advice to assist local firms that have COVID-19 export and import replacement opportunities


Creative and Cultural Sector Grant

Two streams will be available through this grant to support the creative and cultural sectors in Knox.

  • Stream 1 - Creative Industry Facilitation Grant

Projects funded through this grant include:

  • online creative training and development  e.g. seminars, classes and social interaction
  • innovating marketing and communication activities
  • development of creative professional partnerships and networks across new platforms.


  • Stream 2 - Placemaking and Liveable Communities Grant

Activities funded through this grant include:

  • pop-up activations
  • community art projects
  • events and performances in Knox activity centres
  • partnerships between artists and traders to improve visual merchandising, rejuvenation of shopfronts, activity centre beautification or marketing.

*Note: These future activities are planned for when restrictions are lifted and it is safe for the community to attend public events and gatherings.

Federal and State Government Support

The Victorian Government is investing $3 billion to help businesses impacted by ongoing restrictions and prepare for COVID Normal business.

The package includes the following key programs.

Download: Victorian Government summary of assistance for businesses In response to coronavirus (COVID-19)

This Economic Survival Package fact sheet provides further information about the Victorian Government’s Economic Survival Package.

Businesses can get current information on dealing with coronavirus (COVID-19) on the website or call the Business Victoria hotline 13 22 15.

Grants, programs and training information offered by the Victorian Government can be found at


The Federal Government has also announced its economic response to the COVID-19 pandemic.

The support for business includes: