Knox eCommerce Grant - Guidelines

This grant was created to support existing businesses in Knox to build their online eCommerce presence and capability including website, social media and other online marketing channels. Successful grant recipients will be able to better meet the needs of their customers and support shopfront operations one the reopen or return to COVID normal operations.


Organisation Eligibility requirements

  • Operate from a property in Knox LGA with up to 50 staff
  • Be able to demonstrate a minimum 30% reduction in business turnover since February 2020
  • Hold an Australian Business Number and have been trading for at least 12 months
  • Be an Australian owned business
  • Be able to show how the project will support their business due to the impacts of COVID-19
  • Hold all relevant licences, permits and approvals necessary to be operating
  • Have no outstanding debts or compliance requirements with Knox City Council (not for initial eligibility check)


Maximum Funding Requests

  • Businesses with up to 20 staff can apply for up to $2,000
  • Businesses with up to 50 staff can apply for up to $3,000
  • Retrospective projects undertaken from 2 March 2020 can be considered


Eligible Projects

  • Website development or redevelopment with eCommerce functionality
  • Online shopping or eCommerce platform development external to a website
  • Social media and other online marketing strategy or delivery
  • Capability development and/or training for staff to use and implement online activities


Ineligible Projects

  • Ongoing costs such as web or email hosting
  • Staff operational costs (wages etc.)
  • Purchase of IT equipment such as computers, tablets or point of sale equipment
  • Purchase or subscription costs for software applications