COVID Concierge service for business

Knox business owners needing support with COVIDSafe requirements, can get one-on-one help through our COVID Concierge service.

This service is designed to help businesses stay safe and open for our community, and local economy.

Our dedicated COVID Concierge Officers have been visiting businesses to assist with COVIDSafe best practices, including:

  • COVIDSafe plans
  • QR codes for visitor records
  • signage for capacity limits and physical distancing
  • cleaning advice

Council Officers will continue to work closely with hospitality businesses, retailers, community groups and organisations until the end of November 2021.


Bookings and queries for the COVID Concierge service can be made by:

The Victorian Government are supporting this service through their Local Government Business Concierge and Hospitality program. The program aims to ensure Victorian businesses have the support and the information they need to stay safe and open through 2021.


The resources below are designed to support business owners during the re-opening of businesses. 

Click on each link to download the pdf document.